Durable Medical Equipment

Durable medical equipment support, made simpler.

Service Drugs provides durable medical equipment guidance and patient support, including Medicare Part B information, equipment resources, warranty information, and help understanding the next steps.

Medicare Part B

Understanding DME coverage

Medicare Part B may cover medically necessary durable medical equipment when a Medicare-enrolled doctor or other qualified provider prescribes it for use in the home. Depending on the item and coverage rules, equipment may be rented or purchased.

What qualifies as durable medical equipment?

  • Designed to withstand repeated use
  • Used for a medical reason
  • Generally useful to someone who is sick or injured
  • Appropriate for use in the home
  • Expected to last at least three years

What can affect patient cost?

The amount a patient owes can vary depending on coverage, the provider, the equipment, and where the item or service is obtained.

  • Other insurance coverage
  • Provider charges
  • Whether the provider accepts assignment
  • The type of facility or supplier
  • The specific equipment or service involved
Coverage Examples

Examples of Medicare-covered DME

Coverage is based on eligibility, medical necessity, documentation, supplier rules, and the patient’s specific Medicare benefits.

Blood sugar meters
Blood sugar test strips
Canes
Commode chairs
Continuous glucose monitoring
Diabetic pumps
CPAP machines and supplies
Crutches
Infusion pumps and supplies
Lymphedema compression treatment
Nebulizers and medications
Therapeutic shoes
Walkers
Wheelchairs and scooters

This list is not exhaustive and does not guarantee coverage or availability. Contact Service Drugs and your insurance provider for information about your specific needs.

Policies

Warranty and return information

Warranty Policy

Service Drugs honors applicable manufacturer warranties. For qualifying items without a manufacturer warranty, Service Drugs offers a one-year warranty when the item is filled through insurance.

Return Policy

For non-Medicare and non-Medicaid purchases, including private-pay or private-insurance items, Service Drugs may decline a return but may offer service on the product, equipment, or device. If a return is accepted, a restocking fee may apply.

Medicare Resources

Coverage questions or complaints

Medicare provides additional information about covered equipment, patient cost, and filing a complaint related to durable medical equipment.

Medicare beneficiaries may also call 1-800-MEDICARE (1-800-633-4227). TTY users may call 1-877-486-2048.